Legal

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Spark Consultancy Service PLC collects, uses, and protects information when you use our website and services.

Last updated: October 2026

1. Introduction

Spark Consultancy Service PLC (SCS) respects your privacy and is committed to protecting the personal information you may provide when using our website.

This Privacy Policy describes what information we may collect, how we use it, how we protect it, and the choices available to you when interacting with our website.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request information, or communicate with our team.

  • Name and contact information.
  • Email address and telephone number.
  • Information included in messages or inquiries submitted through our website.
  • Technical information such as browser type, device information, and general website usage data.

3. How We Use Your Information

Information collected through our website may be used to:

  • Respond to inquiries and requests.
  • Provide information about our consulting services.
  • Communicate with clients, partners, and prospective clients.
  • Improve our website, services, and user experience.
  • Protect the security and integrity of our website.

4. Information Submitted Through Our Contact Form

When you submit information through our contact form, including your name, email address, and message, we use that information only for legitimate business purposes, such as responding to your inquiry or discussing a potential project.

We do not sell or rent personal information submitted through our website to third parties.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to support essential website functionality, improve performance, and understand how visitors interact with our website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may use third-party services to provide certain functionality. For example, our Contact page may include an embedded Google Maps map to help visitors locate our office.

Third-party services may collect information according to their own privacy policies and terms. We encourage users to review the privacy policies of third-party services they interact with.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

8. Information Sharing

We may disclose information when reasonably necessary to provide our services, respond to requests, comply with applicable laws, protect our rights, or prevent fraud, abuse, or security threats.

We do not sell personal information to third parties.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, resolve inquiries, comply with legal obligations, or protect our legitimate interests.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of information we hold about you.

To make a privacy-related request, please contact us using the contact information provided below.

11. Children's Privacy

Our website is intended for professional and general business use. We do not knowingly collect personal information from children through our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. Any updates will be posted on this page with a revised update date.

13. Contact Us

If you have questions about this Privacy Policy or how Spark Consultancy Service PLC handles personal information, please contact us.

Spark Consultancy Service PLC

Email: info@sparkconsults.com

Phone: +251 91 309 6329 / +251 92 157 5145

Aida Building, 5th Floor, Office No. 502
Ginfle (4 Kilo), Addis Ababa, Ethiopia

Have a question?

If you have any questions about our privacy practices, our team is happy to help.

Contact Us